Facilities and services in detail
Mobility
All five levels of the museum are accessible by lift, including the Pavillon Amont. Doorways are wide and the entire route is step-free. Free wheelchair loan is available at the cloakroom on a first-come basis — we strongly recommend reserving in advance via the official site to guarantee one. Accessible toilets are on every level. Priority access for visitors with reduced mobility is via Entrance C.
Sight
The audio guide includes detailed audio descriptions of every major painting. The museum hosts monthly touch tours where blind and partially sighted visitors explore high-quality tactile reproductions of key works — including Manet's Olympia and Degas's Little Dancer — alongside an experienced guide. Book through the museum's accessibility department.
Hearing
Sign-language video tours in French Sign Language (LSF) are available on the museum app, and induction loops are installed at all information points. The museum runs regular LSF tours with a professional sign-language guide — check the official calendar.
Cognitive
A sensory rest room is available on level 0 for visitors who need a quiet space — ask at the information desk. The museum also runs occasional quiet hours on selected mornings with reduced lighting and lower ambient sound for visitors with sensory sensitivities.